Privacy Policy

We (referred to as “we”, “us” or “our”) are committed to safeguarding your personal data and protecting your privacy.

This Privacy Policy is designed to explain the ways in which we collect and store the information you provide through the Monex Korex website (the “website”).

These principles will be upheld:

  • To ensure transparency about how we collect and process your personal information:

We want you to be able to make informed decisions about how your personal data is used and processed. That is why we created this website. To achieve this, we use a range of methods and processes to provide you with relevant information about the use of personal data.

If we determine that you need specific details, we will share them at the appropriate date and time.

We are happy to answer any questions you may have and to provide any clarifications you need regarding any limitations imposed by law. You can reach us by email at the address below: info@monexkorex.best

  • Personal data will be used solely for the purposes set out in this policy.

Personal Data may be processed by Us for various purposes, including to provide the website and to connect you with third-party trading platforms (the 'Services'); to improve the site; to protect our rights and interests; to maintain and deliver the Services; to comply with legal and regulatory requirements; and to conduct administrative and business operations to support the delivery and use of the Services.

We also process personal data to better understand your preferences and needs.

  • To access essential tools to protect your personal data rights:

To ensure you can exercise your rights, we have invested significant resources. Contact us at any time to request access to your personal data. We can correct or delete it, and stop using it for specific purposes or altogether. We can also transfer your information to you or to a third party. We will strive to accommodate your requests.

  • Protect your personal data:

Although we cannot guarantee the absolute security of your personal data, we will continue to use a wide range of measures and best practices to ensure it remains protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the types of personal data the company collects about individuals and how it processes, shares with third parties, and secures that data, among other matters.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through a combination of additional information we hold or are able to access.

The Policy defines “processing” as a process that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly collect or request information from anyone under the age of 18, nor do we knowingly permit such individuals to use our services. If we become aware that we hold information about children, we will delete it as quickly as possible.

2. What personal data do we hold about you?

When you use our services and channels, or visit our website, we collect personal data. We may ask for your personal data directly in certain situations. In other cases, we obtain personal data by analysing how our services and channels are used, or by receiving information about you from our third-party partners.

3. There is no obligation to provide personal information to the company and the consequences.

You are not obliged to provide us with any personal data. However, in certain circumstances, choosing not to share it may prevent us from providing our services or may limit users’ ability to access the website.

4. What types of personal data can we collect? When you visit our website, we will collect the following personal information about you:

This includes details of your online activity log, traffic data (including IP address, date and time of access), language preferences, software crash logs, browser type, and information about the device you use. The information we collect is not personal data and cannot be used to identify you.

Personal Data We receive from you: Any personal data you voluntarily provide to Us when you access a third-party online trading platform through Us.

Personal information you provide directly to third-party platforms to facilitate trade: this includes your full name, address, telephone number, and email address.

5. The legal basis and purposes for the processing of personal data

The company processes your personal data for the purposes set out in this section and in accordance with the applicable legal basis.

Without a lawful basis, the company cannot process your personal data. The legal grounds on which the company may process your personal data are:

  • You have given your consent to the processing of your personal data for one or more purposes. This includes instances where you submit personal information via the website so that we can transfer it to a third-party trading platform.
  • The Company or a third party may need to process personal data to pursue their legitimate interests. For example, this may be to improve our services or to defend legal claims.
  • Processing must comply with a legal obligation.

Contact us by email for more information about the processing required to safeguard legitimate interests.

Below is a list of purposes and legal bases for which we may use the information you provide to us. Personal data.

Scope
Legal basis

To share your personal data with third parties at your request to enable access to digital trading

If you request it, we may ask you for personal data to share with third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To respond to your requests, queries or concerns, we require personal data to address any questions you may have regarding the services.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

Personal data is processed to fulfil legal, administrative and judicial obligations and to meet applicable regulatory requirements.

Processing is necessary to comply with legal obligations.

To improve Our Services, we may use Personal Data. This may include, among other things, crash and malfunction reports and related diagnostic information that we collect in connection with Our Services.

Processing is necessary for the company’s legitimate interests or those of a third party.

To Prevent Fraud and Misuse of Our Services

Processing is necessary to pursue the company's legitimate interests or those of a third party.

To operate and oversee activities aligned with our service requirements, including back‑office functions, business development activities, strategic decision‑making, compliance and risk management, and governance oversight.

Processing is required to pursue the legitimate interests of the company or those of a third party.

To support decision-making on a wide range of issues, we employ a variety of analytical techniques and methods, including statistical analyses where appropriate.

Processing is necessary for the company’s legitimate interests or those of a third party.

To safeguard our assets, rights and interests, as well as those of third parties, we may process personal data to establish and defend legal claims. Such processing is undertaken to protect our rights, interests and assets, or those of third parties, in accordance with any applicable laws, regulations or agreements, and any relevant terms, conditions or policies.

Processing is necessary to pursue the company's legitimate interests or those of a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data, including IP address information, with third-party providers that deliver services to us, such as hosting, storage, and user experience analytics.

You may also request that we share certain personal data about you with third-party trading platforms. In such cases, we will provide the personal data you have given to us to those third-party platforms. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. Doing so provides the Company with the resources required to further enhance and improve the products and services it offers to its customers.

When necessary to protect third-party rights or assets, The Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or purchasers, and with lenders to the company or to any other company within our group of companies, if a related transaction takes place (including the transfer or sale of assets belonging to the company or to any other company in the group), or in connection with any merger, restructuring, consolidation, or insolvency of the company or any other business within the group.

7. Use of third-party cookies and services

We may use third-party services, such as advertising providers on our website and analytics companies. These partners may also use cookies or other technologies.

Cookies are small text files placed on your device whenever you visit or use the website. We use cookies to collect information about your preferences and browsing behaviour to improve your experience, remember your settings, and personalise the products and services you may enjoy. Cookies are also used for statistical and analytical purposes.

Some of the cookies we use are session cookies. These are temporarily stored on your device and last only for a short time until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the website recognise you as a returning user and make it easier for you to return to the website.

Types of cookies:

We may use them according to their purpose:

Type of cookie

Cookies are strictly necessary

Scope

These cookies are essential for accessing the features you’ve requested and for navigating our website. They enable us to deliver the information, products and services you’ve asked for.

They are necessary for your device to download and stream data. This enables you to navigate the website, use its features, and return to pages you’ve visited before.

Additional Information

Cookies collect personal information, such as your username, along with the date of your most recent login, to confirm that you are signed in to the site.

They are deleted when you close your web browser (session cookies).

The cookie category

Functionality cookies

Scope

Cookies help us recognise you each time you visit our site and allow us to remember your preferences and settings.

Additional Information

They remain active until their expiry date and are retained even after the browser is closed.

Type of cookie

Cookies for performance

Scope

We use cookies to collect statistical data on the site's performance and to help improve it. They also enable us to analyse how our website is used.

Additional Information

Cookies store anonymised data that is not associated with any identified or identifiable natural person.

They are deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or deleted

To block or delete cookies, adjust your browser's settings. Below are links to guide you through the process for several of the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website's features and functions may not work as expected if this occurs

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for longer periods where permitted by applicable law, regulations, policies, and orders.

We will share your information with third-party trading platforms for a period of 12 months. If you agree, we will continue to share your data for a further 12 months.

We regularly review the Personal Data we hold to confirm it is no longer required.

9. Transfers of personal data to a third country or an international organisation

Your personal information may be transferred to other countries (i.e. to a third country, meaning a country other than the one in which you reside) or to international organisations or jurisdictions. The Company takes all necessary steps to protect the personal data you provide and ensures that users can exercise their rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or an international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is made pursuant to a legally binding and enforceable instrument between public authorities or bodies in accordance with Article 46(2)(a).
  • The transfer was carried out in accordance with the European Commission's Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

We can provide details of the safeguards we use to protect your personal data when it is transferred to third countries or international organisations. To request this information, please email info@wealthwaydigital.uk

10. Protecting Your Personal Data

We have implemented appropriate organisational and technical measures to protect personal data. This includes preventing the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error. We also cannot be held liable for any intangible, incidental or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any personal data being disclosed due to errors in transmission, unauthorised access by a third party, or any other cause beyond our control.

In circumstances where legal or other obligations beyond our control arise, we may be required to disclose your personal data to third parties, including public authorities. In such cases, we cannot control how those third parties safeguard your personal data.

Personal data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlinks to third-party websites

Links to third-party websites and applications may be provided on our website. These sites and apps are not under the Company’s control. We are not responsible for any collection or processing of personal data by these websites or apps. This Policy does not apply to activities carried out through such sites or apps.

When visiting any third-party websites or apps, we recommend reading their privacy policies before deciding whether to access or use them. We also suggest that any personal data you provide is given directly to them.

12. Amendments to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the updated version on our website. In addition, where we make significant changes, we will seek to inform you using methods we consider appropriate and will publish a notice on our website. Unless expressly stated otherwise, amendments take effect from the date of publication of the revised policy.

13. Your rights regarding your personal data

You have the right to ask us to verify the accuracy of the personal data we hold about you, to correct any errors, and to delete any personal data we do not require. You may also restrict the scope or types of processing of your personal data.

If you are an EEA resident, please refer to this page:

You have specific rights in relation to the personal data you provide and the way we collect and process it. To exercise these rights, please send an email request to the address provided below for direct assistance.

Access rights

The Company can confirm whether personal data concerning you are being processed. If so, you will be able to access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be provided electronically upon request

The right of access to personal data must not infringe the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply, in whole or in part, or restrict the extent to which it can fulfil the request.

Right to rectification

The Company is entitled to correct inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) the personal data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to processing based on our or a third party’s legitimate interests; (e) the personal data have been unlawfully processed; or (f) the personal data must be erased to comply with the company’s legal obligations.

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you can ask the company to limit the processing of your personal data.

If you request a restriction on processing, your personal data may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.

Data portability rights

If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability must not prejudice the rights or freedoms of anyone else.

Right to challenge

You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by us or a third party. This also applies to profiling based solely on those legitimate interests. If you object, we may continue only if we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms or interests, or where processing is necessary for the establishment, exercise or defence of legal claims.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn.

You have the right to lodge a complaint with your supervisory authority.

You may file an appeal with a supervisory authority established by a Member State to safeguard individuals’ fundamental rights in relation to the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights regarding your personal data, as set out in Section 13.

We will provide the requested information in line with your rights under Section 13 of this agreement within one month of receiving your request. The timeframe may be extended by up to two months if necessary, depending on the nature of the request and the number of requests. Within one month of receiving your request, we will inform you of any extension and the reasons for it.

Provided this does not conflict with the provisions of Section 13 of the law, information you request under your Section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly if it is repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.

If we have any doubts about the identity of the person submitting your request, the company may request further information to verify your identity.